Shipping policy
Shipping Policy
Thank you for shopping with Skin. We are committed to getting your order to you as quickly and carefully as possible.
Processing Time Orders are processed within 1–3 business days (Monday–Friday, excluding holidays). You will receive a shipping confirmation email with tracking information once your order has shipped.
Domestic Shipping (United States)
- Orders over $200: Free shipping
- Orders under $200: $6.99 flat rate
Estimated delivery time is 2–3 business days after your order has shipped.
International Shipping We ship to over 200 countries worldwide. All applicable duties and taxes are calculated and collected at checkout — there are no surprise charges upon delivery. Delivery times vary by destination and customs processing.
U.S. Virgin Islands At this time, we are unable to ship orders to the U.S. Virgin Islands. Although the USVI is a U.S. territory, our carriers treat it as an international destination, so our domestic flat-rate and free shipping offers do not apply. We are working on a shipping option for this region and will update this policy once it’s available. If you are located in the U.S. Virgin Islands and would like to place an order, please contact us at info@skinworldwide.com and we’ll do our best to help.
Order Tracking Once your order ships, you will receive a confirmation email with a tracking number. You can use this to monitor your shipment's progress.
Shipping Delays While we do our best to meet estimated delivery windows, delays may occasionally occur due to carrier issues, weather, or customs processing. We appreciate your patience and will do our best to assist if issues arise.
Lost or Damaged Shipments If your order arrives damaged or does not arrive within the expected timeframe, please contact us at info@skinworldwide.com and we will work to resolve the issue promptly.
Questions? Reach out to us at info@skinworldwide.com — we're happy to help.
